Question Prompt
Read the email below sent by a technology company to its customers about a service outage. Read and summarize the passage using between 25 and 50 words. Type your response in the box at the bottom of the screen. You have 10 minutes to finish this task.
<p>Dear Valued Customers,</p> <p>We are writing to inform you of an unexpected service outage affecting our online platform since early this morning. Our technical team is currently working to resolve the issue and restore services as quickly as possible. We understand the inconvenience this may cause and appreciate your patience and understanding.</p> <p>We will provide updates every two hours on our website and through social media channels. Should you have any urgent concerns, please contact our customer support team via email or phone.</p> <p>Thank you for your continued support.</p> <p>Sincerely,<br>The Customer Service Team</p>
Why this answer struggles
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Global vs question-specific notes
- 1E Example No. 1
90-Points (9 Bands) Sample Answer for swt
- 1M. This model answer uses the {{TEMPLATE_TYPE}} template for scoring full marks in the PTE {{PTE_TYPE}} exam. For the {{QTYPE}} Question-type, your score depends on factors like Content, Form, Grammar and Vocabulary Range. In the following picture, you can see how this answer is getting full score in all these aspects!
The text primarily discusses an unexpected service, highlighting the importance of affecting online platform. Additionally, it touches on working to resolve, accentuating the significance of the inconvenience. It concludes by suggesting social media channels, thereby unequivocally delineating patience and understanding.

How much score will I get with this PTE core swt Sample Answer?
You can confidently use this {{QTYPE}} Answer in the PTE {{PTE_TYPE}} exam with similar results. You can even try it for yourself right now, click the link below and check immediately. Remember to type it all out, rather than copy pasting, as it will help you in getting prepared.
Template used in this swt Sample Answer
1M.You can even try memorising the whole template before typing it. Here is the template for PTE core PTE swt item-type.
SWTCore
UsedThe text primarily discusses key phrase 1, highlighting the importance of key phrase 2. Additionally, it touches on key phrase 3, accentuating the significance of key phrase 4. It concludes by suggesting key phrase 5, thereby unequivocally delineating key phrase 6.
Example phrases for the current writing summary task:
1A A templated response needs to have words from the quesion-text, and here is a list of such words and phrases that you can use. All of these words and phrases are directly from the text of {{QTYPE}} prompt, thus giving you several ideas for creating your own answer.
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Important Words for Relevancy + Content Scores
1Try to make your own answers using these suggested words. Then fill the above-mentioned template, and submit to our AI for evaluation. Keep making changes only in the phrases till you get the full scores. This is a quick and easy way for you to prepare for the writing section of PTE core test.

