Question Prompt
Read the internal memo about a new customer service initiative. Read and summarize the passage using between 25 and 50 words. Type your response in the box at the bottom of the screen. You have 10 minutes to finish this task.
<p>Team,</p> <p>In our quest to continuously improve customer satisfaction, we're rolling out a new initiative called 'Customer First.' This program is designed to enhance our responsiveness and personalize our service. Starting next month, we will implement a new CRM system to better track and address customer inquiries. Additionally, we are launching a training program for all customer service representatives, focusing on communication skills and problem-solving techniques.</p> <p>Our goal is to ensure that every customer feels heard, valued, and satisfied with our services. We believe 'Customer First' will set a new standard in customer care and strengthen our brand loyalty.</p> <p>Your support in this initiative is crucial for its success.</p> <p>Best,<br>Jordan</p>
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Global vs question-specific notes
- 1E Example No. 1
90-Points (9 Bands) Sample Answer for swt
- 1M. This model answer uses the {{TEMPLATE_TYPE}} template for scoring full marks in the PTE {{PTE_TYPE}} exam. For the {{QTYPE}} Question-type, your score depends on factors like Content, Form, Grammar and Vocabulary Range. In the following picture, you can see how this answer is getting full score in all these aspects!
The text primarily discusses starting next month, highlighting the importance of a training program. Additionally, it touches on focusing on communication skills, accentuating the significance of a new standard. It concludes by suggesting problem-solving techniques, thereby unequivocally delineating customer inquiries.
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Template used in this swt Sample Answer
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SWTCore
UsedThe text primarily discusses key phrase 1, highlighting the importance of key phrase 2. Additionally, it touches on key phrase 3, accentuating the significance of key phrase 4. It concludes by suggesting key phrase 5, thereby unequivocally delineating key phrase 6.
Example phrases for the current writing summary task:
1A A templated response needs to have words from the quesion-text, and here is a list of such words and phrases that you can use. All of these words and phrases are directly from the text of {{QTYPE}} prompt, thus giving you several ideas for creating your own answer.
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Important Words for Relevancy + Content Scores
1Try to make your own answers using these suggested words. Then fill the above-mentioned template, and submit to our AI for evaluation. Keep making changes only in the phrases till you get the full scores. This is a quick and easy way for you to prepare for the writing section of PTE core test.
