Summarize Written Text Question
Read the internal memo about a new customer service initiative. Read and summarize the passage using between 25 and 50 words. Type your response in the box at the bottom of the screen. You have 10 minutes to finish this task.
Team,
In our quest to continuously improve customer satisfaction, we're rolling out a new initiative called 'Customer First.' This program is designed to enhance our responsiveness and personalize our service. Starting next month, we will implement a new CRM system to better track and address customer inquiries. Additionally, we are launching a training program for all customer service representatives, focusing on communication skills and problem-solving techniques.
Our goal is to ensure that every customer feels heard, valued, and satisfied with our services. We believe 'Customer First' will set a new standard in customer care and strengthen our brand loyalty.
Your support in this initiative is crucial for its success.
Best,
Jordan
90-Points (9 Bands) Sample Answer for Summarize Written Text
The text primarily discusses starting next month, highlighting the importance of a training program. Additionally, it touches on focusing on communication skills, accentuating the significance of a new standard. It concludes by suggesting problem-solving techniques, thereby unequivocally delineating customer inquiries.
1M. This model answer uses the SWTCORE template for scoring full marks in the PTE Core exam. For the Summarize Written Text Question-type, your score depends on factors like Content, Form, Grammar and Vocabulary Range. In the following picture, you can see how this answer is getting full score in all these aspects!
How much score will I get with this PTE Core Summarize Written Text Sample Answer?
You can confidently use this Summarize Written Text Answer in the PTE Core exam with similar results. You can even try it for yourself right now, click the link below and check immediately. Remember to type it all out, rather than copy pasting, as it will help you in getting prepared.
Template used in this Summarize Written Text Sample Answer
1M.You can even try memorising the whole template before typing it. Here is the template for PTE Core PTE Summarize Written Text item-type.
The text primarily discusses key phrase 1, highlighting the importance of key phrase 2. Additionally, it touches on key phrase 3, accentuating the significance of key phrase 4. It concludes by suggesting key phrase 5, thereby unequivocally delineating key phrase 6.
*Now, with the above template, you only have to add a few phrases from the text-passage.
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